Premium support

Our team of experts will be available for you within 5 minutes fully focused on your needs.

Our team is not just flexing its expertise. The Ninjas are all beaming with enthusiasm, passion, and a hint of mysterious power, which you will have to find out more about yourself.

Comparison

COMMUNICATION
E-MAIL
CHAT
first response
TICKET
SLACK CHANNEL
SERVICES
INFORMATION ABOUT THE PRODUCT
TECHNICAL SUPPORT
time limit
EXPERT SUPPORT
SSH CONNECTION
FREE
within 90 minutes
max. 15 minutes
PREMIUM
most popular
within 5 minutes
check and track the status of your issues!
have a direct line to our team!
unlimited
script writing, malware validation, etc.
*During your free trial you'll get premium support for free. Just set up your payment method by clicking subscribe.
*During your free trial you'll get premium support for free. Just set up your payment method by clicking subscribe.

Premium Support pricing examples

SERVER NUMBER
PRICING/SERVER
PREMIUM SUPPORT
monthly price
CLIENT 1
1
$12
$2.4
CLIENT 2
5
$24
$24
CLIENT 3has variable licenses
1
3
$12
$24
$2.4
$14.4
$16.8

Price is calculated from your overall monthly payment*.

*In case you have an annual BitNinja Security subscription, this means your annual payment divided by 12.